Ken graduated as an Industrial Engineer in 1988 from the Bagley School of Engineering at Mississippi State University. He has led Engineering, Operations, and Quality Assurance organizations for several global pharmaceutical companies including Baxter, Siemens Healthcare, and Fresenius. Ken currently leads the Life Sciences Quality Assurance organization for DHL North America. Ken is passionate about developing passionate leaders and using advanced principles of excellence to drive successful business outcomes. He lives in Olive Branch, Mississippi with his wife Pam, whom he has known since 7th grade.
John Behrends PhD, P.E. is a Project Engineer with FedEx at the Memphis World Hub. He has a Bachelor of Science degree in Industrial Engineering from Mississippi State University, a Master of Science in Engineering Management from Missouri University of Science and Technology, and a PhD from at Mississippi State University, with his studies emphasizing modeling and simulation. Dr. Behrends’ research focuses on modeling within the aircraft and airline industry and has been published in Computers and Industrial Engineering and Proceedings of the 2014 Industrial and Systems Engineering Research Conference. Dr. Behrends is a licensed professional engineer in the States of Missouri and Tennessee and is a licensed aircraft dispatcher. As an engineer, Dr. Behrends’ is responsible for developing data and using the data in modeling hub operations to assist in daily, weekly and monthly decision processes. John has re-engineered the hub manpower planning process. Prior to joining FedEx, Dr. Behrends’ worked in weapons system acquisition for the U.S. Army in various positions including test and evaluation, project management, and quality engineering. His email address is email@example.com.